Select the Email tab to enter the Email Settings interface.ĥ. Set the IPv4 Address, IPv4 Subnet Mask, IPv4 Gateway and the Preferred DNS Server in the Network Settings menu, as shown in Figure 1.1.Ĥ. The network must also be connected to either an intranet or the Internet depending on the location of the e-mail accounts to which you want to send notification. Feel free to set any mailbox as the Sender Address as it is the Recipient Address that the emails are actually sent to.Purpose: The system can be configured to send an Email notification to all designated users if an alarm event is detected, etc., an alarm or motion event is detected or the administrator password is changed.īefore configuring the Email settings on your Hikvision camera or CCTV system, the NVR must be connected to a local area network (LAN)that maintains an SMTP mail server. If the problem persists after going through the steps above, you may set other mailbox as Sender Address and see whether you can pass the e-mail test or contact our support team for additional help.
If yes, please check whether the amount of the email you received reaches the limitation. Solution: Please check if there is the maximum amount email settings in your email account. Otherwise, you need to check your network connection.Ĭause 5. If it displays NTP setting succeed, then your device is successfully connected to the Internet. Go to Reolink Client -> Device Settings -> Network Advance -> NTP and click Synchronize. Follow the steps below to check whether your Reolink device is properly connected to the Internet. See example of how to configuring gmail security settings. Solution: Go to your email account settings to enable less secure apps to access the account. Your email service has disabled access to third-party software. However, if you set other mailbox, such as Hotmail, Yahoo mail, as Sender Address, you will need to input the corresponding SMTP server & SMTP port for the e-mail test.Ĭause 3. If you set Gmail as the Sender Address, you may leave the default SMTP Server () and default Port (465 when SSL or TLS is enabled and 25 when SSL or TLS is disabled) unchanged. The SMTP Server and Port may vary depending on the mailbox that you are using.
Note: Please make sure that the SMTP server has been enabled for your email account. Then you may click on E-mail Test to see if it works. Solution: Google the SMTP Server & SMTP port of your email service and input the correct info. If the recipient address is wrong, it will cause the "invalid receiver" error.įor some email accounts, it will require the authorization code for login rather than email password. Solution: Double-check your address and password to make sure that they are correct. If you didn't receive the email, please refer to the following steps to troubleshoot the problem. Note: On Reolink App, you will receive a reminder email if you fill in the correct information and set the email successfully.
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